Personal Data Protection Notice

Partners Corporate Services Sdn Bhd and its affiliated companies ("Partners", "we" or "us"), are committed to honouring the privacy and security of the personal data of its website users, job applicants, business contacts, and other individuals whose data we will collect ("user(s)" or "you").

This Personal Data Protection Notice (“Notice”) informs you how we will collect, store and use personal information when you make use of our websites or otherwise communicate with us in the course of our business activities.

 Personal data is information about a living person, including identification details, contact details and other information processed in conjunction with Partners services.

By submitting your own or another individual’s personal data, you confirm that you and such other individual agree to our collection, use and disclosure of personal data in accordance with this Privacy Policy. Please do not send us any personal data if you do not want it used in this way.

Personal Information & Data Collection

In the course of your dealings with us, we may request that you provide data and information about yourself, your organisation, your employees and/or your customers ("Personal Data”) to enable us to enter into transactions with you or to deliver the necessary services and/or deliverables in connection with our business.

Personal data includes contact details (e.g., name, work address, telephone number and email address), work history (e.g., work function, education, training and details of former employment), identification information (e.g., passport details, visa and immigration status, date and place of birth) and billing information (e.g., account numbers and tax information). We may also collect sensitive personal data which includes information as to physical or mental health, political opinions, religious beliefs or other beliefs of a similar nature, the commission or alleged commission of an offence and other such data necessary for the performance of our services to you.

We collect personal data through direct contact with our clients, potential clients, their affiliates and affiliated individuals and through information publicly available on websites or from subscription services. 

We do not sell or otherwise make personal information commercially available to any third party, except as described in this Notice or with your prior permission

 If you give us information about some other person, such as your employer, colleague, employee and/or agent and spouse, partner, children, next of kin, or relative of same, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

• give consent on his/her behalf to the processing of his/her personal data;

• receive on his/her behalf any data protection notices; and

• warrant that you have obtained his/her consent for us to store his/her personal data. 

Why do we collect Personal Data?

We use and share Personal Information as described in this Privacy Policy and for the following purposes:

• To identify and authenticate your access;

• To conduct analytics in order to improve and customize our websites and the ways we communicate with you;

• To present you and your company business opportunities regarding our products and services;

• To send you marketing communications, updates and newsletters and present personalized content (see below under "Marketing");

• To manage your application for a job positon at Partners (as applicable);

• To support and troubleshoot our services, to respond to your queries and communicate with you;

• To investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request.

We collect and process your personal data to facilitate the provision of our professional services, including client services, conflicts checking, billing and marketing.  We may also process your personal data in order to comply with our legal obligations.

Personal Data you provide will be collected, used and otherwise processed by us for, amongst others, the following purposes:

• the delivery of services or deliverables and the marketing of such services or deliverables whether present or future, to you;

• to manage our relationship with you and to send client promotional material we feel may be of interest to you;

• meeting any legal or regulatory requirements relating to our provision of services and deliverables, and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us; and

• enable us to send you information by e-mail, telecommunication means (telephone calls or text messages) or social media about products and services offered by selected third parties.

For achieving the above purposes, we may share personal data with our affiliated companies or business partners or to a third party service or product providers within or outside the country in which we are established, under conditions of confidentiality and similar levels of security safeguards. However where those countries do not have well developed data protection legislation, we will ensure that we the same agree with the terms of this Notice.  

What are the effects of failing to provide Personal Data to Partners?

• We may not be able to deliver our services to you.

• We may be unable to update you on technical developments, our services and/or send you material we think be of interest to you or your business.

With whom we share the information we collect

Your personal data will only be shared within Partners and parties Partners deems necessary in the delivery of our services to you.

Consistent with our professional and ethical obligations, Partners may allow others to access your information in order to process data on our behalf in connection with the conduct of our business or where disclosure of your information is in your interest or is otherwise permitted, required or authorized under applicable law.

Prior to allowing any third party access to your information for the purpose of conducting our business, Partners will take all reasonable steps to ensure that such third party enjoys a sound business reputation and provides at least the same level of privacy protection that we offer to our clients.  

We may also share personal information with a variety of the following categories of third parties as necessary:

• Our professional advisers such as lawyers and accountants and external auditors;

• Government or regulatory authorities;

• Professional indemnity or other relevant insurers;

• Third parties to whom we outsource certain services such as, without limitation, document processing and translation services, confidential waste disposal, IT systems or software providers, IT Support service providers, and document and information storage providers;

• Third parties engaged in the course of the services we provide to clients such as counsel and experts such as tax advisors or valuers;

• Third-party postal or courier providers;

• Please note this list is non-exhaustive and there may be other examples that we need to share with other parties in order to provide the Services as effectively as we can. Such third parties include (but are not limited to) :-

o    information technology (IT) service providers

o    data entry service providers

o    storage facility providers

o    banks and financial institutions

o    insurance providers

Your information may also be transferred overseas to third parties for the fulfillment of the above purposes including data processing purposes. We will exercise all due diligence to ensure that your personal data processed overseas will be processed in accordance with the personal data laws of Malaysia and that of the said jurisdictions.

We may also disclose Personal Information or any information you submitted to if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to:

• comply with any applicable law, regulation, legal process or governmental request;

• enforce our policies, including investigations of potential violations thereof;

• investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues;

• to establish or exercise our rights to defend against legal claims;

• prevent harm to the rights, property or safety of us, our users, yourself or any third party; or

• for the purpose of collaborating with law enforcement agencies or in case, we find it necessary in order to enforce intellectual property or other legal rights.

Security of your Personal Information

We take security very seriously. We have implemented and maintain appropriate technical and organisational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorised disclosure or access to such information appropriate to the nature of the information concerned. Measures we take include, for example:

• placing confidentiality requirements on our staff members and service providers;

• destroying or permanently anonymising Personal Information if it is no longer needed for the purposes for which it was collected; and

• applying security controls in the storage and disclosure of your Personal Information to prevent unauthorised access to it.

As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect User IDs and passwords, please take appropriate measures to protect this information. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and Partners, and Partners and you, will be free from unauthorized access by third parties.

Storing your Personal Information

We will store your Personal Information for as long as is reasonably necessary for the purposes for which it was collected, as explained in this privacy policy. Where your information is no longer needed, we will ensure that it is disposed of in a secure manner. In some circumstances, we may store your Personal Information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, and accounting requirements.

In specific circumstances, we may store your Personal Information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your Personal Information or dealings.

Social Media

Partners reserves the right to remove commentary on its social media channels. We will remove posts that are outside the original intent of the conversation, as well as those that we deem offensive or illegal. In addition, posts that drive to individual websites or products with the intent of personal gain, or those that disclose confidential information, will be removed.

Marketing

We may use Personal Information to let you know about our products and services that we believe will be of interest to your company. We may contact you by email, post, or telephone or through other communication channels that we think you may find helpful. In all cases, we will respect your preferences for how you would like us to manage marketing activity with you.

To protect your privacy and to ensure you have control over how we manage marketing activities with you:

• we will take steps to limit direct marketing to a reasonable and proportionate level and only send you communications which we believe may be of interest or relevance to you;

• you can ask us to stop direct marketing at any time you can ask us to stop sending email marketing, by following the "unsubscribe" link you will find on all the email marketing messages we send you.

You can change the way your browser manages cookies, which may be used to deliver online advertising, by following the settings on your browser as explained above.

Cookies

Our website may use cookies, pixel tags and other forms of identification and local storage (together referred to as "tags/files" hereunder) to distinguish you from other users of the website. This helps us provide you with a good experience when you browse the website also allows us to improve and customize our websites and the ways we communicate with you.

In many cases, these tags/files lead to the use of your device's processing or storage capabilities. Some of these tags/files are set by ourselves, others by third parties; some only last as long as your browser session, while others can stay active on your device for a longer period of time.

These tags/files can fall into several categories: (i) those that are necessary for functionality or services that you request or for the transmission of communications (functionality tags/files); (ii) those that we use to carry out website performance and audience metrics (analytics tags/files) and (iii) the rest (tracking across a network of other websites, advertising, etc.).

Internet browsers allow you to change your cookie settings, for instance to block certain kinds of cookies or files. You can therefore block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies, you may not be able to access all or parts of the website, due to the fact that some may be functionality cookies. To consult the list of cookies we use on our website, please check your browser's instructions.

You can find more information about cookies and similar tags/files at the following address: http://www.allaboutcookies.org/.

Corporate transaction

We may share Information, including Personal Information, in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, our acquiring company will assume the rights and obligations as described in this Privacy Policy.

Updates to this Policy

We reserve the right, at our sole discretion, to change, modify, add, or remove portions from this privacy policy at any time to keep it up to date with legal requirements and the way we operate our business, and will place any updates on this webpage. Please regularly check these pages for the latest version of this notice. If we make fundamental changes to this privacy notice, we will seek to inform you by notice on our website or email.

Access, Correction & Complaints

Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you may have, under certain applicable laws, some or all of the following rights with respect to your Personal Information:

• Right to access your own data;

• Accuracy and right of rectification and erasure; and

• Right to object to the processing of Personal Information.

If you wish to access any of the above-mentioned rights, we may ask you for additional information to confirm your identity and for security purposes, in particular before disclosing Personal Information to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. You can exercise your rights by contacting us.

Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfill your request. We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.

If you would like to make the above request or have any inquiry or complaint (such as limiting the processing of certain information), you may contact the following person: 

Compliance Officer

Partners Corporate Services Sdn Bhd

B4-3A-6, Solaris Dutamas, No. 1, Jalan Dutamas 1

50480 Kuala Lumpur, Malaysia

email: compliance@partners-corp.com