Anti-corruption and anti-bribery

Integrity is the core value and the guiding principle of our decisions and actions in the workplace. Partners is committed to doing our business in a fair, open, honest and transparent manner and practice high ethical standards in everything that we do. Bribery and corruption compromise business ethics and damages an organisation’s reputation. As such, Partners strongly opposes any practice that improperly or illegally disrupts proper business conduct.

Partners is required to comply with anti-corruption and anti-bribery laws across many jurisdictions including in particular the Malaysian Anti-Corruption Commission Act 2009 and the UK Bribery Act 2010. Partners, its employees and its clients as well as its suppliers, have various obligations under the anti-corruption and anti-bribery laws. We comply with these obligations and expect that our clients comply with these obligations. As a Company, we have in place robust policies, training and procedures to ensure compliance with anti-corruption and anti-bribery laws.

Our policies and procedures prohibit either directly or via a third party, the offering, promising or giving of anything of value for an improper purpose or to gain a business advantage. The prohibition extends not only to financial rewards, but also to gifts, donations and services, and to the entertainment of an unusual or excessive nature. Dealings with foreign government officials and other politically exposed people are subject to enhanced scrutiny.

For more information, please refer to our Anti-Bribery and Corruption Policy.

Code of Business Ethics and Professional Conduct

Integrity is the most important value we hold at Partners Corporate Services Sdn Bhd (“Partners”) and underlines everything we do.

Our emphasis on integrity is important because it reinforces our approach to doing business based on a foundation of ethics and ethical decision-making. It’s both good business and the right thing to do.

In fact, “doing what’s right” has always been a fundamental principle at Partners and a core element of our culture. An ethical mindset supports values-based decision-making when serving clients and during the course of our daily lives. We pride ourselves in focusing on doing not only what is good for business, but what is good for our people and the communities in which we live and work.

Please refer to our Code of Ethics and Professional Conduct Policy for more information.

Anti-money laundering obligations

Partners is a designated Reporting Institution under the Malaysian Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (“AML-ATF Act”) and this requires us to take steps to know our clients, their business, and the reason for their instruction. They also require us to conduct due diligence on new clients before we enter into a business relationship with them and to monitor existing clients ongoing.

We are required to verify and document the identity and address of every client. This includes any beneficial owner or controller of a company or trust and anyone purporting to act on behalf of a client. Sometimes, we can verify and document a client’s identity through publicly available information, including from publicly available electronic data sources. If this is not possible, we will ask the client to provide the necessary information and documents. Periodically, or if their circumstances change, we may ask a client to provide us with up-to-date evidence of identity, address, or other information. If we are unable to obtain satisfactory evidence of identity or address, we will not be able to act or continue acting.

The AML-AFT Act has placed all Reporting Institutions, including Partners, under a legal duty to disclose information to Malaysian Government agencies in certain circumstances. If this happens, we may not be able to inform you that a disclosure has been made or of the reason for it for legal reasons. We accept no responsibility or liability for any loss, damage, costs, or expenses that you incur by reason of such disclosure.

Electronic communications

Electronic communication involves known risks. It might be insecure, intercepted, carry viruses, distort during transmission or arrive late, or not at all. Anyone who communicates with us electronically or who does not expressly prohibit such communication will be assumed to accept those risks. By using email or fax to communicate with us, you consent to us communicating with you in the same manner. Unless in writing you expressly prohibit electronic communication, we may use email and/or fax to communicate with you and others involved in your matter. We accept no liability for any inadvertent breach of confidence or privilege or for any loss or damage resulting from communication by email or fax.

Emails we send to you will not be encrypted unless we inform you otherwise. We use anti-virus systems and software, but we accept no liability for viruses. We expect you to use and rely on your own anti-virus software. We recommend scanning all emails and any attachments for viruses before opening them. We also recommend confirming any advice received by email before acting on it.

We monitor electronic communications (including email) to protect our business and clients and ensure that our legal and regulatory obligations and our internal policies and procedures are complied with.

E-mail Disclaimer

If you have received an e-mail from Partners, the e-mail message and all attachments transmitted with it are intended solely for the use of the addressee and may contain legally protected and confidential information. If the reader of the message is not the intended recipient, or an employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, copying, or other use of the message or its attachments is strictly prohibited. If you have received a message in error, please notify the sender immediately by replying to the message and please delete it from your computer.

Please note that all incoming e-mails will be automatically scanned by us and by an external service provider to eliminate unsolicited promotional e-mails (“spam”). This could result in the deletion of a legitimate e-mail before it is read by its intended recipient at our firm. Please tell us if you have concerns about this automatic filtering.

Privacy Notice

Our privacy policy which sets out what to expect when we collect and process personal data is published on this website and can be accessed by clicking on the ‘privacy policy’ link which appears at the foot of the homepage.

Testimonials Disclaimer

Our Testimonials Disclaimer can be viewed on this link.